Privacy Policy
Who We Are
Network Zoo is a Kelowna-based IT services company.
Our website address is: https://networkzoo.ca
For privacy-related inquiries, you can contact us at:
(778) 484-9373
#300–1433 St Paul St., Kelowna, BC V1Y2E4
Information We Collect
We may collect personal information when you:
• Fill out a contact form
• Request remote IT support
• Call or email us
• Subscribe to communications
This information may include your name, business name, email address, phone number, and any information you voluntarily provide.
We collect only the information necessary to respond to your inquiry or provide services.
How We Use Your Information
We use collected information to:
• Respond to inquiries
• Provide IT services and support
• Improve our website and services
• Communicate with clients
We do not sell, rent, or trade your personal information.
Cookies & Analytics
Our website may use cookies to improve functionality and user experience.
We may use third-party services such as Google Analytics to understand website traffic and performance. These tools may collect anonymized usage data such as browser type, device, and pages visited.
You can disable cookies through your browser settings.
Third-Party Services
Our website may contain links to third-party websites or embedded content. These services operate under their own privacy policies.
Data Security
As an IT services provider, we take data protection seriously. We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
Your Rights
Under Canadian privacy law (PIPEDA), you may:
• Request access to personal information we hold about you
• Request corrections to your personal information
• Request deletion where applicable
To make a privacy request, contact us directly.
Changes to This Policy
We may update this policy periodically. Updates will be posted on this page with a revised effective date.