Privacy Policy

Who We Are

Network Zoo is a Kelowna-based IT services company.
Our website address is: https://networkzoo.ca

For privacy-related inquiries, you can contact us at:
(778) 484-9373
#300–1433 St Paul St., Kelowna, BC V1Y2E4

Information We Collect

We may collect personal information when you:

• Fill out a contact form
• Request remote IT support
• Call or email us
• Subscribe to communications

This information may include your name, business name, email address, phone number, and any information you voluntarily provide.

We collect only the information necessary to respond to your inquiry or provide services.

How We Use Your Information

We use collected information to:

• Respond to inquiries
• Provide IT services and support
• Improve our website and services
• Communicate with clients

We do not sell, rent, or trade your personal information.

Cookies & Analytics

Our website may use cookies to improve functionality and user experience.

We may use third-party services such as Google Analytics to understand website traffic and performance. These tools may collect anonymized usage data such as browser type, device, and pages visited.

You can disable cookies through your browser settings.

Third-Party Services

Our website may contain links to third-party websites or embedded content. These services operate under their own privacy policies.

Data Security

As an IT services provider, we take data protection seriously. We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

Your Rights

Under Canadian privacy law (PIPEDA), you may:

• Request access to personal information we hold about you
• Request corrections to your personal information
• Request deletion where applicable

To make a privacy request, contact us directly.

Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised effective date.